great spot for city strolls and park visits near downtown ottumwa

While staying here for one night, I loved how we could easily walk to both Greater Ottumwa Park and the Wapello County Historical Museum, making our short visit feel full of exploration and fun. the family-friendly atmosphere was great for our kids, with plenty of dining options just a few steps away like Mike's Pizza & Steakhouse and Cafe Country Kitchen that made grab-and-go meals a breeze, but the mini fridge in our room didn’t work and we had to throw out our food, which was disappointing.

We had a nice stay where the kids loved the pool and the breakfast had plenty of tasty options. It was great to unwind in the whirlpool and enjoy some relaxation time after a long drive. The only hiccup was the fridge not working, but it didn’t ruin our fun! 😊

The check-in process was smooth, and staff greeted me warmly, offering complimentary water right away. The room had everything I needed and was clean. Location suited my trip perfectly. it was near everything I wanted to visit. However, breakfast service fell short on my last day. I arrived at 9:10 AM, expecting options, but only found a couple of bagels and some cereal. Everything hot had already run out. It's frustrating when breakfast is advertised until 10 AM but isn't replenished as needed. Also, the mini fridge didn't work, forcing me to throw out some food. The pool didn’t function as expected either. kids went down excitedly but could swim for only three minutes before it closed for safety reasons. The room had a crooked door, amplifying hallway noise, and it made locking difficult. These hiccups made my $166 per night feel overpriced. While the staff was friendly, maintenance and food service clearly needed attention.

Family with children enjoy a comfy stay

The staff were friendly and helped us get extra towels right when we needed them so we could relax by the pool after a long trip, and the breakfast had a great variety that satisfied everyone.

It wasn’t inexpensive, but the experience was still pretty reasonable for our family.

The location was spot on and breakfast had decent options. The staff was friendly. Our room was comfortable, perfect for our family getaway.

But good heavens, the air conditioning was playing hide and seek all night. If I wanted to sweat like an athlete, I'd have gone for a jog instead!

Amazing, Amazing, Amazing

I had the BEST time during my stay! The staff was super accommodating, ensuring I felt right at home from check-in to check-out. The breakfast spread was a treat, featuring everything from fluffy pancakes to savory sausages, fueling me up for the day.

would recommend 💖✨

The location stood out, making it convenient for our family. Breakfast options were satisfying, especially the granola. However, the room felt a bit dated, and the amenities could use an upgrade. Service was friendly but occasionally slow.

The Holiday Inn Express offers a convenient location that is perfect for business needs in Ottumwa. The breakfast included a variety of options, including freshly baked pastries and organic juices, which were perfect for starting the day. The staff was exceptionally professional and attentive, efficiently assisting with several logistical requests during my stay.

The mini fridge in the room didn't work, and the pool closure was disappointing.

i had a great stay during my romantic getaway in ottumwa. the amenities exceeded my expectations, especially the delicious breakfast with freshly baked pastries. the staff was attentive and made the experience even better.

the mini fridge didn’t work

I had a great stay during my romantic getaway in Ottumwa. The amenities exceeded my expectations, especially the delicious breakfast with freshly baked pastries. The staff was attentive and made the experience even better.

The mini fridge didn't work.

I thoroughly enjoyed the warm, welcoming atmosphere and the cleanliness of the common areas at Holiday Inn Express & Suites, Ottumwa, An Ihg Hotel. The staff provided excellent service, ensuring everything was accessible and comfortable for seniors like me.

More comfortable seating in common areas would be ideal.